top of page

FREQUENTLY ASKED QUESTIONS

  • Question 5: How often does this chocolate shop have a discount/sales-off purchase?
    Thank you for your question. We always have many sales – off seasons throughout the year. However, the most significant discounted season is in the spring and in the winter, when there are many special holidays related to chocolate. And if you are resellers or retailers or a customer who buys our products in a large volume, you are receiving our special price promotion for sure.
  • Question 4: How can I make a compelling and comprehensive decision to buy when there are so many chocolate types at this shop that I’ve never tasted before?
    Thank you for your question. We are here to help you, under any conditions. You just have to leave your personal information and your “should – or – not – to – buy” questions with us. We have a professional product consulting service 24/7 available for you to ask or share your wonders. Take it for granted now!
  • Question 3: Under which condition can I return my purchased chocolate?
    Thank you for your question. For detailed information, we recommend you click onto “Refund Policy” section to solve your problems with our products.
  • Question 6: If I buy a great number of products at this shop, how many benefits I can take?"
    Thank you for your question. There are a great number of unbelievable benefits that you can take when you buy our products in a large volume. They are high – valued vouchers, free next – coming small orders, long-term partnering contracts and so on.
  • Question 2: How can I take my money back if the purchased product is defective, smelly, stale, salty or something like that?"
    Thank you for your question. For detailed information, we recommend you click onto “Refund Policy” section to solve your problems with our products.
  • Question 1: How many chocolate items in total at Chocomind shop?
    Thank you for your question. There are 3 types of chocolate here at Chocomind Chocolate shop, which are based on products’ origin: American – Latino chocolate, European chocolate and Asian chocolate, each of which has 15 sub-types in total. So there are 45 items in our shop.
bottom of page