STORE POLICY
CUSTOMER CARE
Chocomind_love is a unique chocolate shop found in November, 03, 2018. We are here to sell both imported and handmade chocolate types, especially those carefully taken from foreign chocolate kingdom all over the world. We take great pride in our product quality, our operating business achievements and awards, and our high-qualified customer service regarding before and after sales services, high-standardized pakages, modern payment methods and fast order-shipping policy.
In case YOU have any complaints or recommendations to our customer services, please feel free to send your invaluable contributions to our ONLY email contact: chocomindlove@gmail.com. We really appreciate that. Moreover, in case of the email you have sent is not responsive, please take some few seconds to visit our official social networks
Facebook fanpage: https://www.facebook.com/Chocomindlove/
Instagram: https://www.instagram.com/chocomind_/
to message us your service problem at our chocolate store. We guarantee to have a professional service staff that is always present to listen to you and help you fix any problems.
We are happy to announce an ever – present sale – off event at 10% rate for every client to subscribe their email to us. You can now scroll down to the bottom of the page, fill in your personal information to get the latest emails abour our products. Or you can now shop online at our social platforms to experience the best chocolate sale service in the world. Enjoy your time!
PRIVACY & SAFETY
As experienced business owners, we deeply know and understand what your most concern is about. Your security when making online buying transactions with us and your personal data privacy. Just keep calm and go on buying and visiting like what you do every day in our website because we have worked through all types of existential and potential problems related to your concerns.
About your privacy:
Just feel safe and free when you are to fill in your personal information (Your name, email, phone number and message). Just feel comfortable when you intend to give us your house address or your bank account/credit card number to complete your online buying transactions. BECAUSE we do promise to keep all of the above information in secret. No third parties. No online data robbers. No online intruders between us. Just YOU and us. We two just have it all. And we guarantee to make any compensations for any privacy and security mistakes we have made.
About your security:
Please fell free like you usually do when visiting and buying products at our shop. No one stalks you. No one illegally follows your online behavior. Not even just a small threat. We have guaranteed you can do any thing you want at Chocomind. Our recording and counting system will just record some basic informations related to our business transactions. Other information will not be allowed. So do not worry about this silly stuff any more because we will always be guards to protect you in our website.
WHOLESALE INQUIRIES
If you are retailers, welcome to this section. We have a specialized staff to take chare of this business transaction. For all of your interest in out product, please do not hesitate to send us an email at chocomindlove@gmail.com (our ONLY email contact), or through Facebook flatform at https://www.facebook.com/Chocomindlove/ or through Instagram at https://www.instagram.com/chocomind_/ to let us know your demands and needs. We are always welcome you to contact with us because we know you would be one of our most important business partners in the future.
(For urgent cases, you can call the hotline: 0928.386.998 or tel: 0123456789 to meet Ms. Linh – Director of Marketing. She will help you by all her effort!)
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments